Environmental & Quality Policy

Since 2009, KFI Spa Management has been an environmentally and quality certified company.

This includes a solid year-round effort to reduce environmental impact and provide high service to our distributors and customers.

"Although we have been certified according to ISO 9001 and 14001 for a long time, we are evaluated every year and our improvement work continues continuously.

For us, environmental and quality work is a natural part of our everyday life."

Helena Carlsson, CEO

ENVIRONMENTAL POLICY

Products:

• We work with an environmentally friendly product range. Kerstin Florian's face and body products are based on natural ingredients from the sea and from plants. The products do not contain unnecessary chemicals or synthetic fragrances.
• In our product and business development, we make sure to work as sustainably as possible to protect the environment.
• Packaging is recyclable and can be sorted as plastic, paper, and glass. The cardboard is made of recyclable and certified paper (FSC- Forest Stewardship Council for forest conservation). Soy ink is used for printed text on the packaging.*
• We are transitioning to producing all our tubes from eco-friendly plastic material made from bio-based sugarcane. When this sugarcane is grown, it absorbs CO2 from the atmosphere, and for every kg of green plastic produced, 3.09 kg of CO2 is absorbed from the air.
• We collaborate with suppliers and support organizations that work sustainably and environmentally-friendly, with a focus on protecting our environment and climate.**

*We are affiliated with NPA Producer Responsibility (formerly FTI), the industry's collection system for recycling packaging.

**A portion of the sales profit from the ANDA product line is donated to WeForest, a global organization working for cleaner water, air, and soil through their goal of planting 175 billion trees by 2030.

Within the company:

• We have a close collaboration with our carriers to reduce the environmental impact of our deliveries, including using 50% environmentally friendly fuel for all our boat deliveries.*
• We continuously work to minimize our printed materials and always use FSC-certified paper whenever possible.
• We choose trains over flights and public transport over taxis where possible.
• Lights are turned off and office equipment is shut down when we leave the office, and waste is sorted.
• We avoid unnecessary printing.
• We comply with applicable environmental regulations and other requirements placed on us.

*In 2024, we were awarded a certificate from Good Shipping for our contribution to reducing carbon emissions.

QUALITY POLICY

For us at KFI Spa Management AB, quality means several things - of course, it means offering high-quality products and our goal

for spa facilities is to realize the customers' visions of the perfect spa facility/salon. We want to be the natural choice when you, as a customer, choose concepts and products for your facility. Working with us is PROFITABLE, DEVELOPING, PROFESSIONAL, JOYFUL.

For consumers, it means delivering natural and safe products, gentle to the skin and the environment, but effective and delivering on their promises.

• We have a globally positive reputation regarding products and the range of treatments in spas/salons.
• We are known in the industry for offering the highest quality training, support, service, and for our knowledge.
• We have efficient order processing, fast deliveries, and high delivery reliability.
• We constantly improve our quality work and meet the requirements that customers and authorities place on our products and services.

Our vision is to be in the forefront and develop the spa tradition and be one of the leaders in skincare and spa business.